Privacy Policy

Privacy Policy

Introduction

Welcome to https://hidden-damage-inspection.collision-talk.com (referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users visiting our website, utilizing our applications, and engaging with our services.

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this Privacy Policy does not extend to external platforms, apps, or services linked from our site, which have their own privacy notices and are not governed by ours.

Processing Activities

Our policy covers various interactions, including but not limited to:

  • When you create an account and use our applications as an authorized user
  • During your visits to our websites, whether through web browsing or registered accounts
  • Whenever you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect several types of personal data, which can be categorized as follows:

  1. Account Information: Details related to your user account creation and management, including usernames, passwords, and profile settings.
  2. Payment Information: Data necessary for processing transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of financial transactions, payment history, and banking details (encrypted and secured).
  4. Purchase Information: Details about products or services you’ve purchased from us, including quantities, prices, and delivery information.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device types, and advertising IDs.
  6. Location Data: Information about your geographical location when using our services (with your consent).
  7. Feedback: Responses, reviews, or comments you provide to enhance our services.
  8. Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless service access.
  9. Product Information: Details about products you view, search for, or purchase on our site.

We obtain this data through direct user input, tracking technologies, and interactions with our services. Additionally, we may receive personal data from third-party sources, respecting their privacy policies.

Cookies

Our website uses cookies to enhance user experience and gather analytics:

  • Strictly Necessary: These cookies enable basic functions and navigation on our site.
  • Preference: They remember your preferences and settings for a personalized experience.
  • Analytics: Used to understand how users interact with our content, helping us improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager.

Retention and Deletion

We retain personal data based on legal requirements and the purpose of its collection. Once the need for data retention is no longer applicable, we securely delete or anonymize it. Our data retention periods vary depending on the type of information and applicable laws.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols for secure communication and data storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy standards.
  • Access Controls: Only authorized personnel can access sensitive information, ensuring confidentiality.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Ability to correct or update inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Request for the deletion of your data, subject to legal exceptions.
  • Restriction: Right to limit the processing of your data in certain circumstances.
  • Portability: Ability to receive your personal data in a structured format and transfer it to another controller.
  • Objection: Right to object to the processing of your data for specific purposes.
  • Non-Discrimination: Protection from decisions based solely on automated processing.

To exercise any of these rights, please reach out to our privacy team via the contact details provided. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

We value your trust in our company and are committed to maintaining a transparent and secure data handling practice.